Project · 2019/202019/20Type: Platform

Daodad

GPs book urgent specialist slots and peer advice through one secure platform

Improving patient journey by connecting doctors

Corporate partner UCB Visit website ↗Cohort 2019/20Theme Health & care

Daodad – UCB (2019/20)
Key fact
6 monthsAverage wait for a rheumatologist
Team
7 master students
Universities
Disciplines
Strategic Design · Product and Industrial Design · Communication Design · Industrial Engineering · Artificial Intelligence and Big Data · Business
The project · from brief to prototype

What happened, step by step.

01

Challenge

Rheumatic diseases affect 2–3 % of people, yet patients wait about six months to see a rheumatologist and get a diagnosis. UCB asked how to shorten this delay for patients.

02

What the team learned

Private doctors have no direct line to hospital specialists. General practitioners therefore cannot refer urgent patients quickly, and those patients join waiting lists of up to six months.

03

What they built

Daodad is a platform that connects doctors. GPs filter specialists by specialty and pathology, check availability calendars and request an urgent slot, a consultation or peer advice by email or phone. Encrypted communication keeps exchanges confidential. The team designed it with and for doctors.

04

Results

  • Projectedwaiting time for a specialist falls from almost six months to under a week.
05

Impact

The team found that the platform works for all doctors and pathologies, so its potential reaches well beyond the original rheumatology brief.

Full project text

The team’s original texts from the project page.

A digital platform that improves the diagnosis process for patients by bridging the communication gap between General Practitioners and Specialists.

Challenge

How may we optimize the patient journey for patients in rheumatology sections in order to reduce the diagnostic delay? Rheumatic pathologies affect 2-3% percent of the population, but patients have to wait on average 6 months for a rheumatologist consultation and to be diagnosed. This delay could have consequences and is linked to the lack of specialists and the fact that patients are not directed to the right professional when their first symptoms appear.

Solution

One of the biggest problems we witnessed during our research was the lack of means of communication for private doctors to specialists in hospitals. This led to an inability of general practitioners to address urgent patients to specialists, whose waiting list can be up to 6 months. Our solution, Daodad, is a digital platform aimed to better connect doctors. It allows them to search for specialists using advanced criteria and directly ask for an urgent timeslot or peer-to-peer consultation. This platform was specifically designed with and for doctors, all this with a real focus on data privacy.

Impact

From almost 6 months of waiting for a specialist consultation to less than a week, Daodad allows drastically fastened medical care of patients with rheumatic inflammation.
As these pathologies are known to be degeneratives, so starting the treatment much earlier in their patient journey will have a highly positive impact in the process of controlling the disease.
Also, it turns out that this platform works for all doctors, and thus, all pathologies, allowing us to see potential for positive impact much beyond the scope of our initial briefing.

Team · 7 students, 2 universities

Who built it.

Valeria Baggia
d.school Paris · École des Ponts

Valeria Baggia

Industrial Engineering

Eric Behar
d.school Paris · École des Ponts

Eric Behar

Engineering Artificial Intelligence and Big Data

Yeira Ramirez
d.school Paris · École des Ponts

Yeira Ramirez

Strategic Design

Younes Benyamina
d.school Paris · École des Ponts

Younes Benyamina

Business

Margherita Stanga
Politecnico di Milano

Margherita Stanga

Product Design

Luiza Medeiros
Politecnico di Milano

Luiza Medeiros

Communication Design

Ivan Peñarada
Politecnico di Milano

Ivan Peñarada

Industrial Design